Privacy Policy
Last updated: December 2025
1. Introduction
Param Sara, owned and operated by Nat Lifestyle Ltd (Hong Kong), values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit paramsara.com, purchase our products, or interact with our services. It also outlines your rights under applicable laws.
2. Data We Collect
When you engage with our website, we collect information necessary to provide you with a seamless and secure shopping experience. This includes personal details such as your name, email address, phone number, and billing and shipping addresses, which allow us to process and deliver your orders.
Payment information is handled securely by third party providers; while we receive confirmation of successful transactions, we do not store full card details ourselves. We also collect order related information, including the products you purchase, delivery details, and transaction history, to manage your account and provide customer support. In addition, technical data such as your IP address, browser type, device identifiers, and site usage analytics may be gathered to help us improve our website’s performance and security.
Finally, any communications you send to us, such as emails or feedback, are stored so that we can respond effectively and enhance our services.
3. How We Use Your Data
The information we collect is used primarily to process and deliver your orders, ensuring that your products reach you accurately and on time. We also use your data to provide customer support, allowing us to respond to inquiries, resolve issues, and maintain a high standard of service.
Beyond operational needs, your data helps us improve our website, products, and services by analyzing usage patterns and identifying areas for enhancement. If you choose to opt in, we may use your contact details to send updates, promotions, or newsletters that align with your interests.
4. Sharing Your Data
We share your personal information only with trusted partners who are essential to the operation of our business. For order fulfillment, we share with warehouse which manages the storage and dispatch of products purchased through our website.
Additionally, we may share information with payment processors to facilitate secure transactions and with couriers to ensure successful delivery of your orders.
Additionally, we may share information with payment processors to facilitate secure transactions and with couriers to ensure successful delivery of your orders.
5. International Transfers
Because Nat Lifestyle Ltd is based in Hong Kong, your data may be transferred outside your country of residence. We ensure appropriate safeguards are in place to protect your information.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined above, comply with legal obligations, and resolve disputes.
7. Your Rights
Depending on your jurisdiction, you may have specific rights regarding the personal data we hold about you. These rights may include the ability to access the information we store, request corrections or updates to ensure accuracy, and request deletion of your data when it is no longer necessary for the purposes outlined in this policy. You may also have the right to object to certain processing activities, such as direct marketing, or to withdraw consent for communications you previously agreed to receive.
To exercise any of these rights, you can contact our Customer Care team at customercare@paramsara.com, and we will coordinate with the appropriate Responsible Person to ensure your request is handled promptly and in compliance with applicable law.
8. Security
We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse. While no system is completely secure, we strive to maintain industry standard safeguards.
9. Updates to Policy
We may update this Privacy Policy from time to time. The latest version will always be available on paramsara.com.
10. Contact Us
For privacy inquiries, please contact:
- General inquiries: info@paramsara.com
- Customer care: customercare@paramsara.com
Cookie Policy
Last updated: December 2025
1. What Are Cookies?
Cookies are small text files placed on your device when you visit our website. They help us improve functionality, analyze usage, and personalize your experience.
2. Types of Cookies We Use
We use several categories of cookies to enhance your browsing experience. Essential cookies are required for the website to function properly, enabling features such as shopping carts and secure checkout. Performance cookies collect anonymous data about how visitors use the site, allowing us to improve usability and optimize content. Functional cookies remember your preferences, such as language or region, so that your experience feels tailored to you. Marketing cookies, which are only activated with your consent, track browsing behavior to deliver promotions and advertisements that are more relevant to your interests.
3. Managing Cookies
You can manage or disable cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when they are being placed. Please note, however, that disabling essential cookies may affect site functionality, including checkout and account access.
4. Third Party Cookies
We may use third party services, such as analytics providers and advertising networks, that place cookies on your device. These providers have their own privacy and cookie policies, which we encourage you to review.
5. Consent
By continuing to use paramsara.com, you consent to our use of cookies as described in this policy. Where required by law, you will be asked to provide explicit consent via a cookie banner before non essential cookies are placed on your device.
6. Updates to Policy
We may update this Cookie Policy from time to time. The latest version will always be available on paramsara.com
